Shipping policy
Order Processing Time
Orders are typically processed within 2-4 business days after payment confirmation.
Shipping Time Estimates
📦 Lithuania, Latvia, Estonia → 7-10 business days
📦 European Union (courier delivery) → 12-20 business days
📦 Rest of the world → 12-20 business days
🚨 Note: Shipping timelines may change due to unforeseen circumstances such as natural disasters, pandemics, holidays, or extreme weather conditions.
Shipping Costs
🇱🇹 Lithuania
- Home delivery: €9.99
- Omniva / LP Express parcel box (paštomatas): €4.99 (Excludes large replicas that do not fit in parcel boxes.)
- Free shipping on orders over €99.00
🇱🇻 Latvia
- Home delivery: €9.99
- Omniva parcel box (pakomāts): €4.99 (Excludes large replicas that do not fit in parcel boxes.)
🇪🇪 Estonia
- Home delivery: €9.99
- Omniva parcel box (pakiautomaat): €4.99 (Excludes large replicas that do not fit in parcel boxes.)
🌍 Europe
- Standard shipping: €25.00
Tracking Information
Yes! 📦 We provide a tracking number for every order. You will receive an email with your tracking details once your order has been shipped.
Incorrect Address?
If you have entered the wrong shipping address, please reply to your order confirmation email or contact us at info@beetac.com within 12 hours of placing your order to request a correction.
Damaged Items
We securely package all orders to prevent damage. However, if your item arrives damaged:
1️⃣ Take clear photos of the damaged product and packaging
2️⃣ Email us at info@beetac.com with your order number and a description of the issue
3️⃣ We will assist you in resolving the situation as soon as possible.
Returns & Refunds
You have the right to return any purchased product within 14 days of receiving your order.
To initiate a return, please contact us at info@beetac.com.
Full details can be found in our Return & Refund Policy.
Additional Shipping Terms
📦 Shipping Carriers:
- GLS → Terms & info: gls-group.eu
- UPS → Terms & info: ups.com
- Omniva → Terms & info: omniva.lt
🚫 Novritsch products are NOT shipped.
❗ Physical collection only at Bee Tactical store in Vilnius.
Have Additional Questions?
📩 Contact us at info@beetac.com and we’ll be happy to assist you.