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Returns
We offer a 14-day return policy, meaning you can request a return within 14 days of receiving your order.
To be eligible for a return, your item must be:
- In unused and original condition
- With tags and original packaging
- Accompanied by a receipt or proof of purchase
To initiate a return, please contact us at info@beetac.com. If your return is approved, we will provide a return shipping label and instructions. Items sent back without prior approval will not be accepted.
For any return-related inquiries, reach out to us at info@beetac.com.
Damaged or Incorrect Items
Please inspect your order upon arrival and contact us immediately at info@beetac.com if you receive:
- A defective or damaged item
- The wrong product
We will evaluate the issue and resolve it promptly.
Non-Returnable Items
Certain items cannot be returned, including:
🚫 Perishable goods (e.g., food, survival rations)
🚫 Customized or personalized products
🚫 Personal care items (e.g., hygiene, beauty products)
🚫 Hazardous materials, flammable liquids, or gases
Sale items and gift cards are also non-refundable. If you have any doubts, feel free to contact us.
Exchanges
If you need to exchange an item, the fastest way is:
- Request a return for the original item
- Once approved, place a new order for the item you want
European Union 14-Day Cooling-Off Period
For orders shipped within the EU, you have the right to cancel or return your order within 14 days, for any reason and without justification. Items must remain in original, unused condition with tags and packaging.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, you will be refunded via your original payment method within 10 business days.
⏳ If 15 business days have passed since your refund was approved and you haven’t received it, please contact us at info@beetac.com.
📌 This policy applies to all purchases made through beetac.com.
👉 Need help? Contact us anytime at info@beetac.com.